Refund Policy

Refund Policy - Rex Gaming BD

At Rex Gaming BD, we are committed to customer satisfaction and providing a seamless experience. Please take note of our refund policy:

Refund Eligibility:

  1. Refunds will only be considered if you meet the following criteria:
    • You have purchased the digital license key or product directly from our official website.
    • Refund requests for undelivered products must be made within (24) hours of the original purchase.
    • The digital license key or product has not been used.
    • Your request complies with our terms of service.
  2. No refunds will be issued for:
    • Used license keys or purchase codes.
    • Digital license keys or products that have been delivered.

Refund Process:

  1. If you meet the eligibility criteria, contact our support team at support@rexgamingbd.com within (24) hours of your purchase.
  2. Clearly state the reason for your refund request and provide necessary details.
  3. Our support team will review your request promptly.
  4. Refunds for undelivered products will be processed within 3 business days.

Important Notes:

  • Refunds will be credited to the original payment method used during the purchase.
  • No refunds will be provided for used license keys or purchase codes.
  • Once a digital license key or product has been delivered, it is non-refundable.
  • In the event that we are unable to deliver a purchased product, a refund will be issued.

Contact Us: If you have any questions or concerns about our refund policy, please reach out to us at support@rexgamingbd.com. We are here to assist you and ensure a positive experience with Rex Gaming BD.

Thank you for choosing Rex Gaming BD.